Cancellation policy
Subscriptions and Cancellations – WiserTrail
Last updated: 20 October 2026
Review your subscription
WiserTrail map memberships are available with monthly or annual billing. Review the plan, recurring price, billing interval and terms shown for your selected subscription before payment.
Manage or cancel a map subscription
- Sign in to your WiserTrail customer account using the email address used at checkout.
- Select Manage subscriptions in your account navigation.
- Open your map plan to review its billing interval, renewal information and available subscription actions.
- To prevent future renewals, follow the cancellation instructions for that subscription and save the confirmation.
See Manage or cancel your map subscription for account instructions.
Digital library passes and other subscriptions
If you have a digital library pass or another subscription, check the management options shown for that purchase in your customer account or any subscription management link you received. If you cannot find your plan or a cancellation option, contact wisertrail@gmail.com with your order number and product name.
Cancellation and refunds
Signing out or deleting a shortcut to the map does not cancel the recurring payment. Cancellation of future renewals and refunds for payments already made are different requests.
Read the cancellation confirmation for the effective date. Your checkout terms and applicable consumer rights continue to apply. See our Returns & Refunds policy for refund information.
Cannot find your subscription?
Check that you are using the same email address as on your order. If your plan does not appear or you cannot access your account, email wisertrail@gmail.com with your order number and product name. Do not share passwords or full payment-card details.
For help opening your purchased map or download, visit Downloads & Map Access.
For company details and general legal information, see our Legal notice.